Jesse M Tnu

Boating

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The menu didnt have the option when I tried to push a general option it hung up. Theres lots of information about boating and kayaking at Stone Mountain, but no where to call to find out how to get the equipment or how much it costs, or where to go when she get inside the park when I did call and gave me a menu without an option for boating and then when I push the general information I just hung up on me. Now its making me right this long long long long thing to get feedback. This is not very helpful, this is not very helpful, this is not very helpful.
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Preferred solution: Information about boating in kayaking

User's recommendation: Don’t try to call for information

Anonymous
map-marker Buford, Georgia

Cost to much money for family fun. Used to be able to take a pinici, go to sit on ground and watch the lazer show. Greed by fulton and atlanta. This is a state park. .

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Creed by park. Should only be entrance fee,. People could picnic in park and watch lazer show. Greed@!!
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User's recommendation: Don't go until they cut out nonsense. Charge car entrance only. Boycott !!!!!

Mariane D Srq
map-marker Kissimmee, Florida

No reply from the Company

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Me and my family from Brazil went to the park to spend the New Years Eve. While we were there, my mother (64yo) had an accident at the moving walkway (very poorly signaled) on the Snow Mountain attraction, around 3:30pm. The first help that came from the park I really appreciated, they were very kind and supportive, but when the first aid team came, one of them started to make many questions and I started to answer once my mom doesn't speaks English. My understanding was 100% but my speaking is not that good, added to the fact that I was crying and nervous, I felt difficult to explain exactly what she was feeling, this guy started to laugh and mock with the others like we weren't next him, instead effectively helps, it makes me feel really upset and disappointed. We spent around 2 hours over there and had to leave the park to take my mother to the hospital and, since me and my family couldn’t enjoy our day at the park, we required the refund of the tickets, was suppose to be a happy and enjoyable day but everything went wrong! They didn't give us the refund and even a simple answer, again Stone Mountain showing us that they don't care about tourists/consumers.
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Preferred solution: Full refund

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